UPDATE: Nov 16, 2019 It has been over a month since I submitted my dispute to PayPal regarding Joyfornice Design. Everything is still pending. I returned the cheap shirt (was supposed to be a nice sweater) to Joyfornice Design on October 18, 2019, at my own cost of $23.50. I had ordered three other "sweaters" which were never sent and have yet to receive any type of refund. The total cost of this scam is now $130.31 (106.81 original order cost + 23.50 shipping to return item). I don't know where the return parcel is, as there has been no update to tracking info since October 28, 2019. I tried to request a refund for the portion of my order that was never sent and PayPal will not comply. I don't know if this will ever be resolved. At a minimum, I should receive a refund for the three items that were never shipped to me. This has been an ordeal and I am extremely upset. I do not have a lot of money. I ordered the sweaters because they were nice looking quality sweaters (or at least that is what the pictures indicated) and relatively inexpensive for the quality that was advertised on the Fille Zone (Joyfornice Design) website. I have shopped with other online Chinese merchants over the past 3 years, mainly Aliexpress, and have never had this kind of issue with refunds due to vendor misrepresentation. My money is essentially being held hostage, especially the portion of the order that was never sent, as PayPal waits for Joyfornice Design to receive the return parcel. There appears to be no oversight on PayPal's end, as indicated by their lack of concern or willingness to suspend Joyfornice Design's PayPal account, even temporarily, to conduct a minimal investigation on the dozens of complaints about the fraudulent activities of Joyfornice Design. I have used PayPal for many years and I am seriously considering closing my account with them, even if PayPal does eventually come through and provide a refund. I think at this point I will turn this over to my bank, while I still have time.
... View more