Can anyone help me what shall i do in my case. I have paid almost £2000 to the company in Gibraltar for organising our wedding. We decided to escape and romantically get married in Gibraltar. We have chosen one of local wedding planner. Paid extra for inclusive package. Sadly this company let us down: they never turned up to the wedding venue ( supposed to be our witnesses), flowers delivered to our hotel weren’t same as required. Booked chauffeur and also didn’t turn up, at the venue photographer told us that she was booked only for quick photos during ceremony and we paid for one hour session. We ended up taking selfies ourselves and being very upset on our special day. Contacted Paypal and they denied claim as said that “product has been delivered to us” What shall I do? 😞
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