Thanks for the advice. I'm in the U.S., not the U.K. Filing a police report over this would be a waste of time. I know I left my phone unattended. That's down on me. I didn't make the two transactions though, but PayPal doesn't give a sh*t. As far as they are concerned, it is case closed. Too bad, so sad, your dad.
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Back in September, I received text messages and emails from PayPal letting me know of a transaction I had apparently made. I logged onto my PayPal account straight away to discover that two transactions had been made from my PayPal credit account that I did not make. I immediately disputed the two transactions and was forced to change my password. Within two to three hours, PayPal wrote me back saying they were denying my fraudulent claim and that the transactions were authorized. I have emailed them several times since then explaining I DID NOT make the two transactions. Each time, my email has gone unanswered. I don't understand how this is allowed to happen. This all happened during a weekend when I was moving homes. Several people could have accessed the PayPal app on my phone as I had left it on my kitchen counter playing music during the move. It could have been the movers or the cleaners. I contacted both companies accusing them of accessing and making transactions from my PayPal account. Naturally, they both denied doing so. PayPal refuses to answer me. Their investigation was a joke. How can you investigate anything without speaking to the parties involved? I feel as if PayPal is the fraudulent one now. They've allowed these transactions to stand without any justification. I realize I shouldn't have left my phone unattended, but I never once thought anyone would do what they did, and even if I did, PayPal would have protected me.
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