@PFSawyer If your bank account number is formatted like this: XX-XXXX-XXXXXXX-XXX The first two groups is bank and branch number. Account number will be the account number and suffix, the second two groups. Some banks give you 3 digit suffix but use only the last two digits. Basically, if your account number is 12-1234-0123456-000, you'd enter it as bank number or code "121234", account number "0123456-00". If trying to pay with balance, perhaps you need to add a card as back up and also select your PayPal balance as the preferred payment method for online purchases this way: Go to Account Settings (gear icon) > Payments > Online Purchases
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