Thank you for your post and welcome back to the Community Forum!
There are other ways you can contact us if you could not close the case by calling us. If you want to contact our Customer Service, you can click ‘Help & Contact’ at the bottom of any PayPal page to see which options are available. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal).
I hope this helps.
... View more