I am seeking an explaination as to what exactly the criteria for refunds and acceptable resolutions with regards to PayPal. I recently asked for help resolving an issue with a Chinese vendor who used a stolen photo to Bait and Switch me out of money. I was sold an item that is useless and not even worth the gas money it would take to drive to the post office let alone ship back to China from the USA for a very partial refund. The overseas vendors obviously know this and thus have this "resolution" or lack thereof down to a science. Paypal offered no explaination and simply closed my case and now i am out all my money for nothing....absolutely nothing. I have been with PayPal for a very long time and now am ready to try Venmo and/or Apple Pay due to this lack of regard for customer service. Has anybody else experienced similar issues? Do I have any options as far as getting my money back?
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