Hi, I have been trying to activate the 'Return Shipping Refund' option on PayPal for a week now. I go on this page: https://www.paypal.com/ee/webapps/mpp/refunded-returns and click 'Activate in 1 Click'. Then I select 'Request a Refund' and it takes me to the bottom of the page to follow instructions as how to do this. I follow the instructions and go on my account and select 'Activity', I click on the 'original' transaction that I wish to request a shipping refund for. However, I still do not get the 'Request return shipping refund' option at the bottom. Could you please help me resolve this issue?
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