Thanks, but I was checking that it is a valid format for a PayPal transaction ID. I have a seller who agreed to refund me from a return in August, but I have not had this, despite repeated assurances they have made payment. I am now asking Trading Standards to intervene.
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I bought a smart watch from a Chinese company in Essex. It lacked features and was limited, plus I noticed damage to the strap at the pin connection to the watch. I returned the item but only got Proof of Postage. PayPal refused my claim by saying I had no proof, though I sent them a photo of the receipt. I am now left without the goods or my cash. How do I appeal or force a refund? Thanks
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