Just got the email today about the new rules, I got the same responses word for word how can they keep doing this between eBay and PayPal their extorting as much money from sellers as they can, now their keeping money for things we're not getting paid for, fees were for selling if we have to return something (forced to, even when no returns is listed) there is no sale, no company has ever done this, we have to stop these policies ebay and paypal are using their monopoly to suck us dry. I want to start a petition or call a reporter to complain,twitter even a congressman I don't have to use this service but have no other choice to sell my items anywhere else all we want is a fair marketplace to do fair business : When you refund a payment the fees you are charged are not sent back. So if you receive a payment and you have a merchant fee of 5.00. Usually if you refund that payment the fee goes back so you are no longer charged for it. Janette : With the new process the 5.00 will not go back. So you will need to refund the full amount minus the fee. james freer : ok i think so if i sell something for 100 and have to pay ebay 5.00 seller fee then buyer wants a refund i only have to return 95? Janette : I am sorry I don't know anything about eBay seller fees. If this was a fee you were charged through PayPal this is correct. james freer : ok i think so these helps the seller then james freer : and ebay will keep the money we have to pay for selling and not rfund to buyers Janette : Actually any fees that are paid are charged to the seller. When a seller refunds anything the fee is still charged to them. If they only have the 95.00 left to refund because of the fee they had to pay. The 5.00 needs to come from the account of the seller. So the seller is actually charged 10.00 if there is a refund because you have to send the full 100.00 back to your buyer.
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