@sharpiemarker Thank you for your reply. I think I may have to file a dispute. There are two different orders for the same ticket. The Orders report shows: Order #******501 - $99.53 Completed (Delivery method: eTicket) Purchased by Attendee (attendee email) on 15 Jul 2019 at 10:47 AM (PDT) PayPal Order #************0754C (PayPal Completed to organizer) Order #******307 - $99.53 Abandoned (Delivery method: eTicket) PayPal Order abandoned by (attendee email) on 15 Jul 2019 at 10:52 AM (PDT) Hence my confusion.
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