I uploaded a marriage certificate to make a legal name change, next thing I know I get an email saying my account is 'permanently limited'. To say I'm baffled is an understatement. I apparently breached ToS as they believe I opened up my account when I was under 18. While it was some time ago, I swear I was 18 when I opened my account. Not only that, I've uploaded various documents with my Date of Birth to absolutely no detriment in the past. No one is online to contact about this directly, so I'm basically stuck here wondering if this can be lifted at all, or am I really forced to make a whole new account? If so, how do I close this one? Appreciate any help given. Thank you.
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