First, excuse any language mistake. English is not my first language.
Back to 2015 I was an internacional student living in USA for 15 months.
During my exchange program period I sold a guitar using eBay and I received the money though PayPal. I have used part of the money, and the rest of it stays on my account from 2015 until today. I am no longer an internacional student, neighter living in USA. But, I would like withdraw the rest of my money from my paypal account.
Logging in my account there's a message "Theres a money waiting for you" but I cannot accept this money because I have NO US BANK ACCOUNT to link/confirm or SSN/ITIN documents to prove I am the real me.
I sent my passport, my NYC ID CARD (with address and date (2015), my country ID and others trying to confirm my identity and I get back jsut an automatic e-mail. However, the paypal robots cannot understand the situation properly.
I am creating this thread hoping to get an e-mail contact to explain this situation or some paypal agent to help me find a solution.
I could not find any e-mail contact to be answered by a real agent, only robots.
What should I do?
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