@kernowlass I don't think we're on the same page. You seem to be answering the question, "What protection does Paypal offer when I conduct a face-to-face transaction while selling a tangible item?" That is not my question. My question is, "When I send an invoice to a customer and they pay via credit card, what documentation will help protect me if that customer initiates a charge dispute through their credit card issuer?" I'm sorry I cannot upvote your answer, because it was non-responsive to my question. My question has become moot as the buyer backed out of the purchase and it is unlikely the next buyer will want to use a credit card. Even if they do, since I was unable to find help for my question, it is likely I will simply refuse to take any form of payment other than cash. Thank you for the time you took in your effort to answer the question you believed I was asking - much appreciated.
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