I got the same email. Did someone purchase PayPal in the last year or so? They don’t feel like the same company. Their app is total garbage, and rather than focusing on fixing it they’re always busy looking for new reasons to raise their fees again. Their customer service is laughable, and now this? They send out a mass email to anyone they feel owes them money with the name of some company that no one has ever heard of, and no explanation as to WHY or what we’re supposed to do? They KNOW that none of us have access to the accounts they’re hassling us about, which means their “opt-out” is a joke, and is only there so they can check off a legality. I’d really like to find another way to pay online. This is just infuriating. Now I’m afraid to leave my money in my account. I’m living on fumes, and this is making me very nervous. Can they just take whatever they think we owe them? Several years ago, I was scammed on that account by someone I did design work for. This **bleep** decided to add more work on top of what I had already sent him AFTER he paid me, and when I told him “no” that the extra work was not part of the agreement, he reversed his payment which put the account into the negative! I contacted them to fight it, then sent them all the proof I had. They froze the account, and I never heard another word about it. So now, seven or eight years later, like everyone here, I get this weird email?
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