I sold something on eBay for £58 which got lost in delivery and the delivery company are refusing to pay out for it. I’ve had to refund the buyer as the item never arrived. A few days ago, I noticed that my PayPal account was -£55.83 and I was told to add more money to my account which I did although I had no idea how it had gone over. I checked through my recent activity and there was nothing to explain why it was over. I thought maybe the refund had been issued by eBay without my knowledge but there was nothing to show that had been the case so I had to go ahead and refund the buyer, when I did so, I noticed that after fees, the total was £55.83, the same amount that I was over... Does that mean PayPal had already refunded the person and I have just gone ahead and refunded again? Can PayPal/eBay refund someone and not let you know?
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