Well you've just said the buyer should return it as they received it. They haven't as they've broke more pins and damaged it more. If you order off Amazon and it comes broken and you say you've attempted to fix it but it still doesn't work... I highly doubt you'd get a refund. Like said, you mentioned it should be returned as they received it and they haven't. Same rules with eBay and eBay sided with me. The item I can guarantee was working before I sent it (proving it is here nor there) but I know for a fact if they sent it back without touching it then I'd have it up and running with no problems.
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