On August 1st 2019 I Ordered 2 shirts online from The Urban Swan. The site sent me through creating a temporary pay-pal account which I did. Input the credit card information and within a few moments received a email from pay-pal saying that the transaction was approved and was going through and even got a receipt number. I also received an email from The Urban Swan regarding the 2 shirts I ordered and they said that my order was being processed. No idea on date item will be received, no tracking numbers, no contact information. Today is August 22nd and I have emailed the company 6 times with no responses. I attempted to contact pay pal to verbally speak to someone but cant find a contact number. I opened my paypal account here and it doesnt show any transaction history. So I am left $52 less and missing 2 shirts.
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