I had a paypal case opened 3 months ago buy a guy trying to get a product I shipped to him for free, today I got a email that the case is finished and the money that was held from me was released, however my account is still limited meaning I can't withdraw the money nor send it. I've had my "message us" option removed and the only way I can contact paypal is through email which states they'll get back within 24hours which is a absolute lie. I'm close to threatening paypal with legal actions and filing a sue for damages caused by they're lack of action/response. Today I've been on the line to the UK customer service number for 1hour 38mins and no answer. Anyone got any suggestions before I take this case to court?
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