Hello @PayPal_April , thanks for your answer. But I'm afraid its a real bug : my pop-up blocker on Chrome is not enabled; it's a CSS pop-up, eg not a second browser window; So, we're still stuck... with about 6 000$ of our money frozen inside PayPal.... not fun at all. It seems nobody really care at PayPal. We're planing moving with another online payment solution like Stripe for example. 😫
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