I paid for two job lots of yarn and accessories I found on Facebook, the woman seemed very genuine, I paid goods and services but have since found out she sold the same items to several people and she is now ignoring everyone. I have opened a resolution on both transactions, when can this be raised to a claim and what is the process for getting my money back please. I feel such a fool and I'm so confused by the resolution center it took me all day to work out how to even raise the issue to PayPal. 😢
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