Sadly since I have been a user of PayPal since they first started, and use them every day, as I see it as a secure way to purchase online not giving details to every seller or website, but the problem is no where being resolved. I have exchanged that many messages with support, quite a few were unanswered, spoke to them on the phone several times, their claim is the money was transferred to PayPal Russia so it is not their responsibility, yesterday they told me to contact my bank and ask for a Payment Reversal, I spoke to three departments in the Bank and they have never even heard of that term? The Bank told me they can't refund as the money was accepted by PayPal? In desperation I raised it to resolution but they answered quickly and said as it is not fraud they can do nothing and the case is closed! The money has not been delivered to the person I sent it to, all PayPal Russia will say is their account has been closed and they will not tell them why? I asked PayPal to ask, but they seem unwilling to do so. £82.20p being retired and only on government pension is a lot of money to me, has anyone and ideas what I can do? Thanks, it can't be Legal to hold on to my money when it is has not been delivered!
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