Hi, We sold an item on eBay listed as uk postage only, the buyer lived in Europe and said they’d take full responsibility for postage if we posted over sea’s so we did with proof of postage. Now buyer is claiming to have not received the item 🤨 I’ve given proof of postage on the response to the claim and have screen shot of eBay convo saying they’d take responsibility for the postage. Does their response of taking responsibility for postage mean anything in all this or not? I don’t seem to be able to respond further to the case? Many thanks ADJ
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