It's been over 5 working days since the refund was approved but it still hasn't arrived, so I'm unsure if the thirty days, for when credit/debit cards are used, still applies to the transaction even though it was taken directly from the balance. Another thing was that when I went into activity and filtered for refunds (since there's no advanced search option) it didn't appear so I don't know how to check whether it's pending or supposedly completed or not. There's no refund in my statement except one for $8.70 although that was days before the refund was awarded and the full refund awarded is $40.96 and even then the $8.70 doesn't show up when I filter for refunds. So, in short, I haven't received the refund and don't know if I'm supposed to have received it yet and would like to know if paying from the balance still has the thirty-day delay.
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