I ordered some dresses but the tracking company and Royal mail website show that it was delivered. I did not receive the packages. I complained to berry look but they did not help. Then I escalated the problem to Pay pal resolution center. Finally, PayPal closed the complaint saying the tracking website shows the packages delivered. I was not refunded anything. Then I complained this to Royal Mail . They requested Berrylook to fill in the online P58 form with the details of the original package details. For last 10 months Berry look did not fill in the details on thsi online form, still I am waiting for the Royal Mail refund that they promised.
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