Hi i sold a brand new joe browns tunic to someone on facebook have been doing this for quite awhile now. All the Labels were attached and and the item was checked before posting. It took the buyer 10 days to let me know she received it, i had to message her and she replied yes she had and thanked me. the next day she messaged me and asked me for a refund and i said that i dont refund that was stated on the listing. Then the next day she messaged me again and said that the top was ripped and wanted a refund. So she has contacted paypal about this. Where do i stand with this. Would appreciate any suggestions from anyone
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