I have two outstanding issues. I am the webmaster of this organisation and have setup the MERCAHNT account predominantly to receive payments through the service. I am stuck in the final stages of setting up the account due to :
The treasurer is Pam (removed by moderator), not me (Alexander ) but I see no way on the website to change the name. So, I added another office bearer by that name.
I am asked to upload the required documents, I have 5 files with a total size of less than 1MB, but after uploading the 2nd file I get a message telling me that I can’t upload any more files.
I lodged a query with PayPal support, they gave me steps to follow but the steps DO NOT match the options on the website page. Here are the instructions I received:
If you have a business account, here's how to upload files for your limitation:
Go to the PayPal website and log in to your account.
Click More near the top of the page and then click Resolution Centre.
Click Resolve in the “Action” column of the transaction in question.
Click Upload Files.
Click Browse and select the first file you'd like to attach.
Enter a title for the file.
Select a type of evidence for the file.
Type in a description of your file.
Click Attach this File.
Repeat steps 5 through 9 to attach additional files.
Click Send Files to PayPal to complete your upload.
So, where to from here?
I am attaching here those 5 files, maybe you can handle it this way
Thanks
Alex
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