I just talked to PayPal telephone rep. He said that a seller can refund a buyer oFF Ebay sale and there is no processing fee. That is in contradiction to PayPal own internal policy as of may 9 2019 which states processing fees will not be refunded. In other words seller will have to eat the cost of refunds . This is unfair. For example if I sold a toy on Ebay for 100 dollars and my net balance is 97 dollars. Suddenly the buyer said that she did not want it and ask me to refund her money from PayPal and I approved, I can refund her 100 dollars back but PayPal still deducts $3 from my checking account. The PayPal rep said NO , PayPal will not keep their $3. This is in contradiction to the PayPal policy online as of may 9. Apparently the rep is not even up to date about their own company's policy. Anybody else ????
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