Same issue. Ordered a $99 fire pit from Batchlet. At the time, there were no reviews online of this company, there was a phone number, email, and address with a contact person’s name on the site. I hesitated for a week or so, but went ahead and bought anyway thinking PayPal will handle it if it’s a scam since they claim they are a secure site. I was wrong. I tried contacting the email multiple times with no response. I didn’t know about the fake tracking until I disputed the charge and in two days got the tracking through PayPal. Initially the tracking showed that my package was “delivered to customer man” which I honestly thought was funny because UPS would NEVER word it that way. It eventually somehow changed to just “delivered to customer” but I have the screenshot showing they even somehow changed that part. I contacted UPS to give me some sort of evidence that it was fake. The rep at UPS told me that I had to contact the company and compare addresses first and that they are unable to release any info about this delivery to me even though I confirmed my own info (name, address..). UPS was no help. They literally just said to me “sorry you got scammed, but we can’t release any info to you unless you confirm with the company”. Obviously that’s not an option since the email address of the company is fake. PayPal denied my claim and said it’s because the scammer provided tracking. I can’t get UPS to release any info or help, and PayPal won’t take any of my screenshots nor will they investigate any farther than being aware of a tracking number that says delivered. It’s clearly fake. You can see that immediately if you know anything about tracking through UPS. There are now reports online in the last two weeks of many, many being scammed by this same site and PayPal not doing anything. You would think they would take into consideration all this info and realized they allowed a scammer to get away with all these scams, but they don’t. It’s absurd to have to keep hounding them to keep looking into it. Especially when all the signs point to it being an obvious scam once the tracking number is provided.
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