Hello,
Given the following scenario:
You buy some virtual stuff o a minecraft server. Staff and a gang of players start to abuse your character and disrupt your gaming and enjoy what you bought. You report to server staff but only make it worse. They keep you banned from time to time and / or kill you every time they encounter you on the map.
You decide. I'm leaving this place. You have 3 transactions with them. Your common sense says to chargeback the 2 most recent ones, those made right before the bad situation started. And also, not chargeback 100% but only ask for half back.
Paypal rejects the claim and says "Server owner is right. You can't charge back". Now , what to do?
You try to play again, maybe talk to some moderators and try to solve the issue. What do you know? 🙂 You are permanently banned for trying to chargeback, because "Terms and COnditions" of the server owner.
Not a problem. But making an analogy:
You buy an online album, to listen online, in Spotify. Isn't Spotify suppose to offer you access to the virtual goods at all time?
I understand that Paypal told me something like "You received the goods, it's nothing you can do". But given the circumstances, if I buy virtual goods, alright I receive them, but shouldn't I be able to enjoy them? How is that legal in any country I wonder.
I am only asking this: If i buy virtual goods, shouldn't I be able to enjoy them and use them?
What law in European Union for example, gives the right to a shop owner of virtual goods, to just cut access and then say "You received them. It's no issue". Please help me understand. I am actually mad and it's not a lot of money or anything, but I want to understand how crazy I am, if I am the crazy one.
Thank you!
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