Hi MM223,
Thank you for contacting the PayPal Community Forum and welcome as a new member!
The Family and Friends payment option is intended as a gift and is not covered under the Buyer Protection Policy on PayPal. Unfortunately, we would be unable to assist you in receiving a refund for this transaction. If you are using PayPal to purchase goods or services please ensure you choose the Goods/Services payment option.
- Siobhan
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