Yet another complaint about this supplier. Wish I’d looked before placing an order.. you live and learn.
i ordered goods that haven’t arrived, PayPal no help and declined my claim as they can supply despatch number.
they can’t supply proof of delivery though which are two different things, as I’m unable to prove the goods weren’t delivered then they have the proof to decline my claim. Yes they want proof that something hasn’t been delivered... after asking numerous times how I’d do this and not getting an answer.
so neither party have proof of delivery/non delivery they decide to go against myself who has never placed a claim previously but go in favour of a company with thousands of complaints against them for non delivery of goods... sorry but this is the biggest joke I’ve heard this year if it wasn’t so idiotic on the behalf of PayPal.
I was told when they get so many complaints they will look into it again, not sure on how many they need she didn’t have that information.
so it’s the little guys that are left without again, I defo will avoid any interaction with PayPal in the future if I can help it such a shame as so many honest and upstanding companies use it but are being let down by these types of companies and decisions.
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