Recently I sold an item to a buyer on Depop. I did not send the item with a tracking number, but I do have a literal video of me sending off the package at the USPS Post Office. The video includes literally any information which you might imagine, but most importantly, it shows that the item left my possession. The buyer claims that the package never arrived and made a claim, is there anything I can do? I cannot submit the video as proof because the file size is too large. If the package really did get lost, is it really a seller's fault if USPS loses a package? Super stressed!
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