I have sold an item on eBay which was advertised as collection only. The buyer sent a third party courier service to collect the item from me, and is now claiming he has never received the item from me. I have proof of delivery (I have the tracking information) but Paypal are telling me that I cannot submit this information as I did not arrange the shipping myself. I now stand to loose the money (almost £200) and the item (so £400 value in total), and paypal are not prepared too help me even though there is clear evidence the item has been delivered. I also have photos from the buyer which were sent via eBay which proove the item was delivered. What should I do? As it stands I am due to loose everything due to an apparent fraudster.
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