I am UK based and was looking at purchasing some information contained on a thumb drive being sold on a US website, but backed out of the transaction prior to the PayPal login. I then left the website and continued browsing. The following day I logged into PayPal and the previous days supposedly aborted transaction continued to completion. I received no acknowledgement from the website that the transaction had complete but I did get a PayPal receipt for $97 the cost of the goods which I did not want nor received. Over the next few days I tried to contact the seller asking to cancel the order and receive a refund but had no response, so I raised a case with PayPal. However the case was closed saying there had been no fraudulent activity. I continued to try and contact the reseller who eventually responded saying there are no refunds as it was a digitally download. When I said I'd not had any emails from his website he sent me a download link via Facebook. I have not opened the link Three Questions Can I appeal a closed PayPal case? If so how? The goods were advertised as Thumb Drive but a download link was provided so can I appeal on a goods not as described basis (even though I didn't want it) Do I have any other recourse for a refund Would appreciate any help as I can't really afford the $97
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