@jloughmi Cancel the order and put the buyer on the buyer block list over on eBay or are they sending payment directly to your PayPal email address? If so, you'll have to contact customer service because we can't block specific accounts from our end. To contact customer service for assistance: Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US. Call early, during business hours, west coast time to try to get a US rep. Say "Live Agent" to the automated recording. If you do get a rep that you aren't comfortable talking with, or can’t assist, hang up and call again. Or private message via social media: Facebook (US): https://www.facebook.com/paypal Twitter (US): @AskPayPal
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