Hello, when I requested a copy of my personal account user file in order to understand the what specific aspect of my account usage violated the acceptable use agreement I was told by paypal that in order to do so I must compel them by a judge’s court order. If paypal’s user agreement binds me to arbitration rather than using the court process how may I petition the court to compel the release of my paypal user account file. I strongly suspect that my account as well as the accounts of server other non-enterprise paypal users were wrongly & unfairly penalized for reasons unrelated to their own conduct but rather aspects of paypal’s money storage practices & policies that do not comply with global rules of banking. I believe that paypal may add language & features to personal user accounts to that allows them to obfuscate the nature of non-revenue generating account users in order to transfer the burden of kyc aml due diligence onto the consumer. I believe that as a publicly traded company paypal has a duty to warn & protect consumers users from financial harm & marginalization as a result of paypal’s money storing activities on behalf of other users. Funds held as balance that are deemed unfit to enter the banking realm should not be p2p transferable as there is no resolution process & for the unsuspecting uninformed recipient the consequences can be devastating.
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