Hello ! I have a serious case. Sold an item on ebay, with 100% correct description and pictures showing everything, including serial numbers. The buyer pays, no problem. Then he asks for a refund because he says one serial number is false, and therefore asks for 800 euros refund. I have official proof from manufacturer that he is lying, my item is 100% original. And everyone can verifiy my claim by looking 20 seconds on google. He gets the refund from Paypal. Then, I contact Paypal asking for justification. I send mail with the certificate, everything, no news. I call Paypal, they say it is too late, they cannot do anything. What can I do next to prove the buyer is lying, got an arbitrary refund, and is not communicating anymore ?? Thank you so much for your help, Best regards
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