I’m trying to send payment to my family in Japan and was working before but now it’s not letting me send any payments at all to anyone no matter which country. I clicked on the send button but it becomes Greyed out. What should I do? I already called the customer service but she Couldn’t fix the issue either.
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I need to send money to my family and this is happening. I called customer service many times but they seem like they don’t know how to fix my security issue. One lady tried to connect me to an account specialist. Is there someone who I could speak to that’s on the higher side of the technical issue? Unfortunately I couldn’t speak to the account specialist because it took too many hours. Someone please help. I think this happened because I had two accounts but the customer service told me having two personal accounts is ok. But I took it down because I heard that we’re supposed to have only 1 account. My other account was also acting up as well after I changed my phone number. No one was able to help and couldn’t figure out what to do. Is there an upper level technician I could speak to over the phone? I keep getting people who doesn’t know much whenever I call.
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I ALWAYS have to call customer service just for them to unfreeze my debit card. I always have to call them just to use my debit card. I don’t want to get a new debit card. How can I get this fixed? I had another PayPal account and I closed it with the same debit card number but I’m sick of calling each time just to verify. How can I get this issue fixed?
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I called the customer service this morning and I have verified myself and looks like they locked my card but once I verified over the phone, it worked but the same issue is happening again. What can I do so this won’t happen again? Do I need to call them every time I wanna make payments? That would be a hassle. I had a back up account which my card was linked but I already deleted that card on the back up account. Please help.
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This happened once I removed my old card and entered my new debit card number. It doesn’t even have any error message. Nothing happens. How can this be fixed? I cannot send payments by debit card.
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