Thanks for the info about not charging late fees. I don't go to the site until the day before my payment is due and that's when I saw the notice about the maintenance outage. I, too, don't read the payment reminder e-mail carefully because I track my due dates on my calendar. It's unusual that an a payment system is down for over three days. Any payments due during that time should be systematically suspended and not due until 6/24. What's more frustrating is that I would have set up my account for recurring automatic payments but the only option for that is paying the minimum due each month; if I do that, then I will not pay off the balance within the six-month interest-free payment. In order to a different amount monthly, I have to make manual payments each month.
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