I',m trying to get help to withdraw my 20k from my paypal. I will post my message to paypal here, and hope someone could help me. "Good Morning, My name is Joao (..), I am the owner of the (..) paypal account. I am sending an email because I need help to withdraw the money I have in my account. In December 2019 my account was blocked and my balance was blocked for 180 days. After 180 days, the money was available to withdraw directly to my bank account. However, I currently no longer live in the United Kingdom and I no longer have a Bank account in the United Kingdom. I currently live in my home country, Portugal, so it is not possible for me to open a new bank account in the UK to add to my Paypal account. When paypal froze the money for 180 days, I was informed by email that I could send the money to a different paypal account, so I hereby request that you send the total amount of my paypal balance ($ 27,182.83 USD) to your Paypal account of my mother-in-law (G..... M......). The email address of my mother-in-law's paypal account is as follows: (..) I have tried to contact you several times by phone, but due to Covid-19 it was not possible for you to answer my call. I have tried to send messages through my Paypal account, but I always receive automatic messages with totally different answers from the topic of my question. I appreciate that you help me because it is urgent."
... View more
Good Morning, I have a big problem, between November and December 2019 I made sales on ebay worth +/- 140k all to the same customer, which is why ebay and paypal suspended my account claiming that I was too high a risk for them, and froze 80k of my balance for 180 days. I understood the situation, talked to my client and took the risk of making refunds to him from my paypal account, and he later paid the same amount to my wife's and my father's paylpal account. After about 4 months the client started to behave strangely, it took him 24 days to pay a 9k refund, among other things, and I decided not to take any more chances and wait the remaining days to do the 180 days of retention of the amount by paypal. I was on the balance with just over 20k. When I received the email from paypal to suspend the account, I was informed that after 180 days I could just transfer the money to my bank account associated with paypal, or ask for the money to be sent to a third party paypal account. On the 9th of this month, I received an email notifying that I can now transfer money to my account, and here a new problem arises, at the moment I no longer live in the UK, I returned to Portugal, and my bank account in UK it was closed. I tried to add my Portugal account and it is not possible to add from different countries. So i only can use the option that I was informed at the beginning of sending the money to another paypal account, but I can't get in contact with paypal, neither by phone, nor by chat, nor by anything, all the places where it contained the contacts disappeared. Can someone help me and tell me any contact that continues to work, or an email where I can request the money to be sent? Thank you very much in advance.
... View more