Hello, My account is permanently restricted due to using a nick name and i have a few hundred dollars in it which is basically stuck now 😞 So in order to get my money back i have contacted the one who sent me the money and asked him to file a dispute and get their money back so he can send it to me another way. and now t here is an open dispute associated with the transaction but i can not visit the Resolution center because of the limitations So my question here is What will happen now? I cant view or reply to the dispute Any information you can provide me would be greatly appreciated Thank you
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@sharpiemarker Thank you so much for responding, I appreciate it. But I have one more question since i have no idea how things work. There is now an open dispute associated with the $600 i have in my paypal but i can not open and view the dispute status because my account is limited and restricted What will happen now? Cant i just push the escalation along some how?
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Hello, I've created a paypal account and did not use my real name because i thought that it is okay. BIG MISTAKE 😞 Everything was okay at first and i thought that it is normal to create an account with a nick name. anyway, i got myself into a big problem now. a couple times i have logged in my account while my AVG VPN was connected to a Russian server i was totally unaware of it. a few moments later my paypal account had some notification and i was required to fix it by verifying my real name and address. and i again i thought that it is normal and i can send my documents to verify my real name, so i sent the documents to paypal and later i got this email. We have analyzed the documents you have submitted and found that the name does not match this PayPal account with the name on your proof of identity. Therefore, this account is permanently restricted. Now you can send or receive with this account no money.
To continue to use our services, please open a new PayPal account with your first and last name. To do this, use a different email address.
If are open on your account buyer complaints or pending chargebacks and you want to refund your customer payments, log in to your PayPal account and go to "conflict resolution".
If available, you can withdraw your PayPal balance to your bank account.
PayPal Customer Service "The above message is translated from German to English" and now this in my paypal account You can't use PayPal anymore
At PayPal, we value a safe community for our customers to do business. We noticed activity in your account that’s inconsistent with our User Agreement and we no longer offer you PayPal services.
Any bank or credit card information linked to your PayPal account cannot be removed nor can it be used to create a new account. You can still log in and see your account information but you can’t send or receive money. Any money in your balance will be held for 180 days, after which we’ll send you an email with instructions about transferring your money. My paypal is not linked to any bank account or a credit card and im the owner of this account and now i have like $600 stuck in my PayPal. 😞 What can i do to resolve this issue? Are they going to fix it if i call and explain what happened? If no then what will happen to my money in my paypal after the 180 days?? do i need to add a bank account to transfer the money? and do the bank account needs to be the same name as the paypal name? I appreciate any information and advice.
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