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First, I wanted to send it to them as a .txt document, but the system wouldn't take it. So, I made a screenshot of it and attached the thing. Surprisingly, it worked.
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What I did was submit a tech support ticket (or whatever it's called), after which they asked me to elaborate upon my business model. Then, I submitted my business model instead of the DD documentation (or whatevs it's called). P.S. Keep in mind they don't accept .txt files.
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Asked tech support (or whatever they call it over here). Clarified I wasn't a charity after all. Then they asked me for my business model. I submitted my business model in the most accessible way I could. It worked.
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What I did was submit a tech support ticket (or whatever it's called), after which they asked me to elaborate upon my business model. Then, I submitted my business model instead of the DD documentation (or whatevs it's called). P.S. Keep in mind they don't accept .txt files.
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My account is limited, and I am being asked to provide "DD Business Information", which is supposedly "charity info". I'm not a charity, so I don't reckon I would have this kind of documentation. This seems to be a common issue without a clear resolution. What do I do?
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