Hi, PayPal recently very unfairly and arbitrarily permanently limited my account. I have money stuck in my PayPal cash account and was told that it would be held there for 6 months. However, I was told that I could still issue refunds on my account and that my PayPal cash balance would be used first and then the rest would be withdrawn from my checking account. However, the entire refund amount was taken from my checking account and nothing was taken from my PayPal cash balance. Is this only because the refund exceeded the amount in my PayPal cash balance or is all of my PayPal cash balance basically frozen???
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Hi all, I sold a $5,400 dollar watch to a buyer. I had printed a USPS eBay label to ship to him but ended up sending it 2 day shipping by UPS. UPS delivered and the buyer personally signed for the item. Buyer filed a paypal claim saying he never received the item. I responded that I had shipped by UPS and lost the case! So I appealed with screenshots of the UPS proof of delivery and tracking number and I get a response from paypal 1 day later denying my appeal because "It was not granted because we did not receive valid proof that the item was delivered to the buyer." What proof do they want??! I also don't see an option to re-appeal. What should I do? It's $5,400. Thanks
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