I just had a dispute denied by Paypal and I want to see how many others have had a similar experience. I think that Paypal has a Moneyback policy that is just a marketing ploy. This is not only unethical, but potentially illegal. Post if you have had a similar experience as mine. I purchased a used iphone on Ebay that was grossly misrepresented in the listing. The phone had some cracks on the back, which I didn't care about as long as it worked. The listing stated "Working perfect. No problems at all" After paying $410.50, I received the phone and it was definitely not working perfectly! The phone would Facetime in the middle of every call. If anyone has had that experience, it is unpleasant to have speaker phone screaming in your ear in the middle of every call. So I set up a claim through Paypal. They asked for a bunch of info and supporting materials. After spending hours with Ebay tracking down the necessary info, the claim was denied because, "because if an item is materially similar to the seller's description, we do not consider it to be significantly not as described." What is this? The item was listed as "working perfectly" and was absolutely not working perfectly! If the item isn't working perfect, than the phone has been misrepresented. There was an obvious problem with this phone from Day 1 and the seller had to know about it. On top of that, the phone wouldn't even turn on after less than 60 days. Now I am out $410.50 on a misrepresented scam listing and Paypal doesn't have their customer's back like they claim. I think that Paypal's Moneyback Guarantee is a marketing ploy and am betting that a lot of other legit claims are being denied. Have you had a similar experience? I want to hear other experiences.
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