The PayPal Monthly Account statements since November 2016 have an error that have been trying to get corrected. The Balance Summary (beginning and ending balance) has shown incorrect information from a purchase transaction that occurred in November, 2016. I have been mailing monthly since May 2017 to: PayPal
Attn: Error Resolution Department
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Omaha, NE 68145-0950 I have not gotten any response from them. Calling PayPal customer service has been no been helpful, I have been told: “PayPal does not have Monthly Account Statements” (obviously this is wrong), or I should correct “my” Account Statement (again obviously this is wrong) as I did not make the statement Customer Service today told me all statements under Activity, Statements, Account Statements PDF are wrong, the only way to get a correct statement is to request Activity Export. They have no idea who in PayPal where the the Monthly Statement is produce or how to correct it. One response: Let me give you a better number to call, to get you directly to our Product and Site Support team here in Omaha: https://www.paypal.com/selfhelp/contact/call.
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