A buyer opened a dispute that he hasn't received his order. Now, PayPal asking me the tracking number for the order. But it was a web service which was delivered about 3 months ago. The buyer received the service, checked the service is correct and then made the payment. He also confirmed to me via email (also his PayPal email) that the service is received and he has no complained about the service. He also gave me his passport for payment verification. As it is a service, I'm unable to provide tracking information. I have added a replay in dispute and attached a screenshot of his replay email in which he confirmed to me about his service. I have attached the passport copy too. But after doing this, already 7 days passed, but the buyer not responding anymore. Anyone can tell me please what will happen next? Or, what I have to do now? As I have delivered the service and have proof.
... View more