hello, I have ordered diving equipment from subprof.com (avoid at any cost) in total value of 711€. After 30 days not hearing a word from seller (not even invoice) I have opened dispute. When that happened, seller immediately split my order in two smaller orders (one 453€ and other 258€), he sent bigger one and provided paypal and me with tracking number ( I have even got invoice for it). he sent me email in which he stated that not all items that I have payed for are available, and offer some bad substitute which I have declined and asked for refund of remaining money (258€). seller asked me to close dispute so he can refund money which I have declined. I have notified paypal about every single step, email and invoice from seller. eventually revision lasted for more than 20 days, I have received first order and it was ok, but did not received refund or second shipment. at the end of revision, "good guy" paypal has decided that nothing was wrong in this story and declined my refund. so eventually I have lost 258€ of value because of some guys in paypal who cant read properly and think straight. so my question is: can I do something about it? report case to European commission? sue them both? thing is I am really petty and I am ready to lose a lot more money if needed just to prove they were wrong. regards,
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