Hello,
I have been trying to upload the documents about my legal name change.
Firstly, I selected 3 files from my PC (two .jpg and one .pdf), then I check "I’d like to change my name (this can’t be used to transfer your account to someone else)." Then I click "submit" but every single time it gives me "Please try again." message.
What did I wrong?
I did check that the files are .PDF, .JPG, or .PNG, the file name is less than 40 characters and file size is less than 2 MB but didn't help. Please help thank you!
... View more