In the end all you can do is leave paypal, there are so many other platforms that work and will RESPOND to your inquiries, do not tolerate indifference and unaccountability with a monetary platform
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Thanks so much for all your efforts, I have been paying all debits from my bank and nothing from the running balance with paypal, this has been working, I'll go back and do the math for the totals last spring when it appeared the double dipping occured, thanks again.
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sorry to hear you have experienced the same issue, it is frustrating, I've not been able to get either ebay or paypal to resolve or even look at the issue, for now they have a monopoly on the service, but the day will come when we will get a choice and we will remember.
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I have proof that they have been double dipping on USPS shipping charges, I sent the paypal arbitration a copy of my bank statement showing deductions and the paypal statement showing identical payments being deducted from my paypal balance, 17 total transactions totaling $178.00 and still they deny fault, it is sad, I have used paypal for over 15 years and this level of indifference and lack of accountability is shocking and unacceptable. I have had no success resolving this issue as they are beyond reproach
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no, I've been traveling, am going to try to do this week, I've pretty much shut down the pay pal, but ebay still insists on using them to some extent, they were great for 15 plus years, wish they would have a real customer service department.
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they have stole money from my bank account as well, double dipping on shipping charges, I've had no luck with the overseas service reps, they seem beyond reproach, I'm going to my bank tomorrow to see what they can do and research a class action move
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I've had the same problem, 17 transactions that were sent via USPS were both billed to my paypal account and my bank account, up to $176.00 so far, the customer service people were of no help and seem anxious to get off the line, I've stopped ebay and paypal activity until I can get some affirmative action, this is double dipping, piliffering, stealing with no accountable recourse, I'm very disappointed in paypal
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I just found 17 transactions that total $175.00 where paypal has deducted USPS shipping charges on items I sold on ebay from both my paypal balance and my bank account, I have been a paypal member since 2004 and have never had reason to doubt or question paypal practice, after much effort and I finally got a real person on the phone and he (Mark) yeah right, could not answer why and said I needed to wait ten days? I've emptied my paypal account, directed ebay to charge a card for their fees, I'll wait a few days and see if my financial institution can help recover the fees then shut it down, too bad, it's been a great service for the last 15 years
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