Case ID: PP-008-059-411-693 For whom it may concern, I have created my paypal account since 2018. However, i have never used it before this. On 16 May 2019, my friends made a transaction through paypal and she is a first time user as well. She informed me that she had completed the transaction, however, the money is put on hold and under review. I have responded the open case by informing that there is no goods involved in this transaction thus no shipping/delivery required. But still the case is still open under unauthorized access. I have contacted my paypal centre (Malaysia) and the representative told me to wait the paypal centre (US) to closed the case. Its been a week pass, and no update receive so far. Please help me to resolve the issue. Regards, @Mysr
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